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Home > Help & Info > Delivery Information

Australian Delivery Costs

FREE DELIVERY on orders over $150

-or-

Just $9.90 (basic delivery) on orders under $150

For extra protection we ship all orders in boxes, not satchels.

All orders are sent by Australia Post with online tracking. A signature on delivery is NOT currently required. The delivery location will be recorded photographically instead.

How Long Does Delivery Take?

Current average delivery times are as follows:

Destination Working Days (Average)
Melbourne 2-3
Sydney 3
Brisbane 4
Perth 6
Adelaide 3
Hobart 3
Canberra 3
Darwin 6

Delivery to country areas normally takes a day or so longer than to the nearest capital city.

Faster Express Post shipping can be selected at extra cost at our standard checkout (the purple checkout button).

All products listed on our site are in stock. Over 95% of orders are shipped within 2 working days.

Extra Services

Gift Vouchers are delivered instantly by email, and let the recipient choose the jigsaw puzzles they like best!

Gift Wrapping
Our gift wrap service is temporarily unavailable. We hope to be resume this service again soon! Orders addressed to someone else will still include a note to let them know who placed the order.

Tracking Your Order Status
The status of your order may be viewed using our order status tool. If you have chosen the Receipted Delivery or Express Post shipping methods, we will provide online tracking details once your order has shippped.

Delivery Within Australia
Our online checkout offers three methods of delivery within Australia: Parcel Post, Receipted Delivery and Express post.

Pickup
We are focussed on most efficent fulfillment of online orders - unfortunately this means we do not operate shopfront facilities or carry insurance for public access to our warehouse to pick up orders. Express and guaranteed delivery services are available at the online checkout.

International Delivery
We currently deliver internationally to the following international locations: New Zealand, Canada and the USA. International delivery may take significantly longer than usual due to limited flights departing Australia, as our borders are virtually closed to passenger flights except to New Zealand. Please use our standard (not PayPal Express) checkout for international delivery options.
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