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Home > Help & Info > About Us

About Us

Delivering Jigsaws The World Over

Our mission is to deliver Australian puzzle addicts quality puzzles with superior service. We seek to stock puzzles that that are an enjoyable challenge, both in terms of the picture and also the physical construction of the puzzle. Jigsaws Delivered is a family-operated business, based in Melbourne, Australia.

Our History

Our first online toy and hobby store was founded in 2002 by John Marlow whilst studying a Business Management degree.

In 2009 the jigsaw department became known as Jigsaws Delivered, allowing an improved experience for customers via an online store dedicated exclusively to jigsaw puzzles. In 2015 Jigsaws Delivered relocated to a larger warehouse to hold our ever-increasing range of puzzles. Our business continues to be family owned and operated, and we are very proud to have served many of our customers for over a decade.

Quality Puzzles

Our puzzles come from the best manufacturers worldwide, based in many countries in Europe, America, New Zealand and yes even Australia. We stand behind all our products and guarantee your puzzle will be complete and free of defects. We also offer a very generous returns policy which can be helpful when buying a gift. Speedy delivery is a priority and almost every order is shipped within one working day. As a result of these efforts we have had many customers drop us a line to thank us for the quality of our products and service, which is very gratifying - thank you!!

Our Customers Benefit from Efficent Operations

Over the years we've developed efficent technology, custom packaging and highly targeted advertising. Not only does this permit us to offer low prices and speedy delivery, but it also allows us to focus primarily on serving our customers.

Thank You

Many of our new customers come to us through personal reccomendations, and we'd like to thank everyone who has mentioned us to their friends and family.

Can We Help?

Many common questions can be answered immediately by scanning our list of answers to Frequently Asked Questions.

If you have a question, comment or would like to us to special-order a puzzle for you, we would love to hear from you. Please click here for our our contact details.
Low Overheads

Our customers don't pay
for our lawn to be cut!


Timeline
2002
  • First online store opened, BrickNet

  • 2003
  • Dedicated warehousing and fulfillment established.

  • 2005
  • Fun Delivered opens

  • 2009
  • Jigsaws Delivered opens

  • 2015
  • Jigsaws Delivered relocates to larger warehouse
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    ABN 62 206 362 874

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