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Home > Help & Info > Delivery Information

Delivery Costs

We use Australia Post for all deliveries.

Orders over $150
  • Standard Parcel Post shipping is FREE on orders over $150.
  • For peace of mind we recommend selecting the signature on delivery "Receipted Delivery" option, which is available for a nominal extra cost.
  • We also offer Express Post service for urgent orders.

  • Orders under $150
    For smaller orders delivery charges are calculated at our online checkout based your shipping address, and the actual weight and dimensions of the products you order. Prior to placing an order, you may check the delivery cost of the items in your cart by proceeding to the checkout and entering only your postcode.

    Delivery Time

    These are the average delivery times to common destinations:

    Destination Working Days
    Melbourne 2
    Sydney 3
    Brisbane 4
    Perth 5
    Adelaide 3
    Hobart 3
    Canberra 3
    Darwin 5

    Delivery to country areas normally takes a day or so longer than to the nearest capital city.

    Faster Express Post shipping can be selected at extra cost at our standard (not PayPal) checkout. Once posted this is normally takes only 1 working day to reach to capital city destinations.

    All products listed on our site are in stock. Over 95% of orders are shipped within 1 working day.

    Extra Services

    Gift Vouchers are delivered instantly by email, and let the recipient choose the jigsaw puzzles they like best!

    Gift Wrapping
    We offer a choice of gift wrapping options, together with the ability to include a personal message to the recipient of each item. You will be asked at the start of the checkout process whether you would like to make use of this service.

    Tracking Your Order Status
    The status of your order may be viewed using our order status tool. If you have chosen the Receipted Delivery or Express Post shipping methods, we will provide online tracking details once your order has shippped.

    Delivery Within Australia
    Our online checkout offers three methods of delivery within Australia: Parcel Post, Receipted Delivery and Express post.

    We are focussed on most efficent fulfillment of online orders - unfortunately this means we do not operate shopfront facilities or carry insurance for public access to our warehouse to pick up orders. Express and guaranteed delivery services are available at the online checkout.

    International Delivery
    We deliver internationally to selected countries including New Zealand, the USA, Canada, Singapore and the UK. For this service please use our standard (not PayPal Express) checkout.
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