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Home > Help & Info > Delivery Information

Delivery Costs (standard Australian deliveries)


FREE DELIVERY on orders over $150

-or-

Just $9.90 (basic delivery) on orders under $150

For extra protection we ship all orders in boxes, not satchels.

Signature NOT Required on Delivery?

All orders are sent by Australia Post with online tracking.
A signature on delivery is NOT currently required for:
  • PayPal Checkout orders; AND
  • Standard Checkout orders choosing Parcel Post shipping

How Long Does Delivery Take?

COVID-19 Update - 30 Sept 2020: Australia Post are no longer subject to restrictions in Victoria. We are finding most orders are now arriving in the normal timeframes across Australia.

Normal delivery times are as follows:

Destination Working Days (Average)
Melbourne 2-3
Sydney 3
Brisbane 4
Perth 6
Adelaide 3
Hobart 3
Canberra 3
Darwin 6

Delivery to country areas normally takes a day or so longer than to the nearest capital city.

Faster Express Post shipping can be selected at extra cost at our standard (not PayPal) checkout.

All products listed on our site are in stock. Over 95% of orders are shipped within 2 working days.

Extra Services

Gift Vouchers are delivered instantly by email, and let the recipient choose the jigsaw puzzles they like best!

Gift Wrapping
Our gift wrap service is temporarily unavailable. We hope to be resume this service again soon! Orders addressed to someone else will still include a note to let them know who placed the order.

Tracking Your Order Status
The status of your order may be viewed using our order status tool. If you have chosen the Receipted Delivery or Express Post shipping methods, we will provide online tracking details once your order has shippped.

Delivery Within Australia
Our online checkout offers three methods of delivery within Australia: Parcel Post, Receipted Delivery and Express post.

Pickup
We are focussed on most efficent fulfillment of online orders - unfortunately this means we do not operate shopfront facilities or carry insurance for public access to our warehouse to pick up orders. Express and guaranteed delivery services are available at the online checkout.

International Delivery
International shipping is temporarily unavailable until normal international postage resumes. Especially to our Kiwi customers we apologise for the inconvenience, unfortunately right now we simply cannot guarantee delivery of international orders within a reasonable timeframe.
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